Phase 1: Fact Findings

  • Project duration and phases identification
  • Review and define the roles and responsibilities of personnel involved
  • Gap analysis based on ISO standard requirements
    i. Check procedures and records (if any)
    ii. Manual and procedures
    iii. Visit on site
    iv. Visual inspection of working environment, infrastructure and facility
    v. Interview staff who perform the tasks
  • To understand the processes in the company in details for developing / updating of documentation

Phase 2: Development and Docuentation

  • Develop documents and design forms to comply with The Standard requirement
  • Review and finalization of documents and forms
  • Management System Awareness Briefing
  • Brief workflow process and procedure for relevant personnel based on finalised documents
  • Guide the relevant staff on implementing the established procedures for The Standard compliance

Phase 3: Facilitate Internal Audit and Review

  • Conduct internal audit covering mandatory requirements under management system
  • Recommend for corrective actions to the non-conformance
  • Facilitate management review and ensure all the required inputs and outputs are addressed adequately
  • Review updated documents and workflow processes in accordance with ISO standard to prepare for external audit conducted by Certification Body
  • Post external audit review for non-conformances flagged by Certification Body deemed necessary

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